Returns & Exchanges

At Run North West, we want you to be fully satisfied with your purchase; if your gear isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unworn, and include all original packaging and tags.

• 2.
  Complete Return Form

  Fill out the returns form included in your original shipment or download a digital copy from our website to specify a refund or exchange.

• 3.
  Package and Ship

  Securely pack your items and send them back to our warehouse using your preferred tracked courier service to ensure safe delivery.

• 4.
  Processing and Refund

  Once received, our team will inspect your return and process your refund or dispatch your exchange items within 5-7 business days.